Hacienda Encantada Los Cabos Resort, Cabin San Lucas, Mexico
My husband, kids and I visited Hacienda Encantada Jan 2018 right after the new years. To begin with, the resort is breathtaking, however, it is the quality of customer service that keeps us coming back each year! The service at pools 1 and 3 was impeccable! Poolside manager was awesome! Very attentive and makes sure all your needs are met. Pool 1 is "adults only" and I truly appreciate having that option! Although we took our kids there without knowing, but no one bothered us at all. When we realized that the pool was adult only, we took them to the other kid-friendly pool, but I was very happy that no one told us or made us feel uncomfortable. Exceptional customer service! We opted for the "all inclusive package". It is a bit pricey, but depending on how much you like to eat and drink, the cost of food and beverages on site are more expensive than you will find in town. If you plan to eat, drink and play on property mostly than all-incl...